Upon successful completion of this program, students will be equipped to:

• Manage the scheduling, coordination and organization of tasks and workflow within specific deadlines and according to set priorities.
• Complete patient appointments and care records manually and electronically.
• Use effective interpersonal skills and client centered services to respond to diversity and to meet individual, team, and organizational needs.
• Record and transcribe client information and records using medical terminology and computer technology.
• Complete accurate medical financial information and billing documents using established document formats and procedures.
• Contribute to effective working relationships and to the achievement of team assignment goals.
• Transcribe orders and client records using accurate drug information and names including generic and trade names.
• Apply professional, ethical and legal standards to support effective health information management and coordination of communication.